Reliability
Do you treat each incoming call as if your business depended on it? So do we.
At Centrix Networks, we do more than design your telephone system; we treat you like a business partner. Your phone system is your business lifeline, so we provide state of the art equipment with voice quality and features unmatched by the traditional carriers. Service and technical assistance is provided by the same people who designed your system… us! No waiting for someone in a call center on the other side of the globe to answer your questions.
We also know that affordability and high tech features aren’t worth anything if your service provider isn’t actually providing service. With our secure, hosted off-site server, your business stays online, even if your building goes offline. Multiple redundant data centers across the country ensure that your customers’ calls get through every time – and you don’t lose money if weather issues cause an extended power failure, or the construction crew outside accidentally cuts a cable. Although network failures are rare, planning for them is essential. That’s why we’ve designed our network with built in reliability features to keep your business up and running. We call it “built in disaster recovery.” You’ll call it one less thing to worry about.
- Emergency E-dial: Predetermined reroute of calls automatically forwards calls to the number of your choosing.
- Remote phone failover
- Live customer support: 24/7 online, live chat for technical questions and problems
- 30 Day Risk Free Trial: Try our service for 30 days, free of charge with no commitment